How Salesforce Streamlined CRM Operations and Optimized Sales By 40% at DesignUnity

Key Insight

35–45% improvement in lead handling efficiency.

Up to 40% faster sales cycle through automated quoting and approvals.

10–15 hours saved weekly by removing manual steps.

20–30% clearer forecasting with unified dashboards.

30% increase in predictive analytics accuracy.

Overview

DesignUnity struggled with a fragmented CRM that slowed sales, increased manual work, and limited visibility for leadership. TechWish implemented a unified Salesforce Sales Cloud solution with automation, dynamic workflows, and Experience Cloud sign-offs. The transformation accelerated quoting, improved forecasting accuracy, and strengthened data consistency across teams. Download the full case study to learn more.