38% Revenue Growth and 185% ROI: How Salesforce Automation Transformed a Leading IT Staffing Firm

Key Insight

38% revenue growth within 10 months

MSA/SOW cycle reduced from 10 days to 3

45% improvement in lead response time

33% stronger forecast accuracy

185% ROI in the first year

Overview

A leading U.S. IT staffing firm relied on manual email-driven MSA/SOW processes and slow lead intake, creating delays, compliance challenges, and inconsistent follow-ups. TechWish deployed a Salesforce Sales Cloud framework that automated contract workflows, enabled real-time lead capture, and centralized communicationhelping the organization boost productivity, forecasting accuracy, and revenue performance.